Privacy Policy
Last Updated: January 2025
Summary: We collect only what's necessary to provide the service. We don't sell your data. Your artwork remains yours.
1. Information We Collect
Account Information
- Email address: For login and communications
- Name: Optional, for personalization
- Password: Stored securely (hashed, never plain text)
Usage Data
- Mockups generated (count, templates used)
- Deliverables created and downloaded
- Upscaling usage
- Mockup ratings you submit
Uploaded Content
- Artwork: Temporarily processed for mockup generation
- Thumbnails: Small previews stored for your "My Deliverables" section
- Cached deliverables: Stored for your tier's retention period
Payment Information
Payments are processed by Stripe. We store only:
- Stripe customer ID (for subscription management)
- Subscription status and tier
We do NOT store credit card numbers or full payment details.
2. How We Use Your Information
| Purpose |
Data Used |
| Provide the service |
Account info, uploaded artwork |
| Process payments |
Email, Stripe customer ID |
| Send service emails |
Email address |
| Improve mockup quality |
Anonymous ratings data |
| Enforce usage limits |
Usage counts per account |
3. Data Retention
| Data Type |
Retention Period |
| Account information |
Until account deletion |
| Uploaded artwork |
Processed immediately, not stored permanently |
| Cached deliverables |
14-365 days based on tier |
| Usage logs |
12 months |
| Ratings |
Indefinitely (anonymized after account deletion) |
4. Data Sharing
We do NOT sell your personal data.
We share data only with:
- Stripe: Payment processing
- Email provider: Transactional emails (SendGrid/SMTP)
- Legal requirements: If required by law
5. Your Rights
You have the right to:
- Access: Request a copy of your data
- Correct: Update your account information
- Delete: Request account deletion
- Export: Download your data
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, contact: privacy@mockupgenerator.com
6. Security
We protect your data with:
- HTTPS encryption for all connections
- Bcrypt password hashing
- Secure token-based authentication (JWT)
- Regular security updates
7. Cookies
We use minimal cookies:
- Authentication token: Keeps you logged in (localStorage)
- Session preferences: UI settings
We do not use third-party tracking cookies or analytics that track you across sites.
8. Children's Privacy
Our service is not intended for users under 16. We do not knowingly collect data from children.
9. International Users
Data may be processed in the United States. By using the service, you consent to this transfer.
10. Changes to This Policy
We may update this policy. Significant changes will be communicated via email. Continued use after changes constitutes acceptance.
11. Contact Us
For privacy questions or concerns: